Knowledge base

Allowing Xplenty access to my data on Intercom

Xplenty can access your Intercom data in both free and premium accounts. This article details creating the Intercom connection in Xplenty.

To create an Intercom connection In Xplenty:

  1. Click the Connections icon (lightning bolt) on the top left menu.
  2. To create a connection, click New connection.

  3. Choose Intercom.
  4. Click Authenticate. (If required, sign in to Intercom)
  5. Click Connect to authorize Xplenty access to your Intercom account.
  6. In the new new Intercom connection window, name the connection and click Create Intercom connection.

To modify Intercom connections in Xplenty:

    1. Click the Connections icon (lightning bolt) on the top left menu.
    2. Click a connection to re-connect if your password has changed or the token has expired.
    3. To delete an Intercom connection, click on the three vertical dots on the far right of the connection listing and select the Delete connection option.