Integrate 8x8 with Google Hotel Price
8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.
About Google Hotel Price
Google Hotel Price allows users to search for hotels right on Google and in Google Maps, getting a list of hotels with prices, photos, reviews, and street view panoramas. Connecting your properties to this service can help you increase your traffic, expand your reach, and improve your reputation and user reviews.
Popular Use Cases
Bring all your 8x8 data to Amazon Redshift
Load your 8x8 data to Google BigQuery
ETL all your 8x8 data to Snowflake
Move your 8x8 data to MySQL
Bring all your Google Hotel Price data to Amazon Redshift
Load your Google Hotel Price data to Google BigQuery
ETL all your Google Hotel Price data to Snowflake
Move your Google Hotel Price data to MySQL
Integrate 8x8 With Google Hotel Price Today
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8x8's End Points
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.
Google Hotel Price's End Points
Specify a report you want to receive or retrieve a list of available reports. This can give you a solid understanding of your numbers and help you develop long-term insights.
List your submitted bids, including information about each bid and that bid’s multipliers. This information can help you see if you are bidding competitively and determine how to drive more customer volume to your properties.
Retrieve values displayed in the Hotel Ads Center scorecard view. This includes account-specific data, price accuracy scores, performance stats, opportunity stats, and more.
Get a report of your feeds so that you can have an updated understanding of your availability, prices, and hotels. Additionally, get insight into any errors or warnings that Google encountered so you can identify and fix issues ASAP.
Retrieve itinerary - check-in dates, length of stay, room rates, etc. - and pricing data for a particular property. This data can help you understand customer behavior, seasonal changes, and more.
View your Hotel List Feed to see valid hotels and hotels that aren’t indexed. Use this information to clean up your hotel list and fix any issues, including duplicate data, ambiguous or invalid names, etc.