Integrate 8x8 with Hunter
8x8 is a cloud-based VoIP system that provides an array of communication services to businesses, including virtual office numbers, a versatile communications console and a wide range of analytics. The analytics can provide important call insights - including the average duration of a call and how many calls are abandoned or missed - as well as agent performance analytics, like who is completing the most calls or who has the longest wait times. 8x8 can also use that data to improve customer interactions, tracking agent skill sets in order to match customers with the agents that are most equipped to help them.
Hunter is an enrichment tool that allows users to find and verify the email of any professional or business in just a few clicks. This prevents common issues like incomplete data or duplicate customer information, allowing users to grow their contact lists and send targeted, effective business communications.
Popular Use Cases
Bring all your 8x8 data to Amazon Redshift
Load your 8x8 data to Google BigQuery
ETL all your 8x8 data to Snowflake
Move your 8x8 data to MySQL
Bring all your Hunter data to Amazon Redshift
Load your Hunter data to Google BigQuery
ETL all your Hunter data to Snowflake
Move your Hunter data to MySQL
Integrate 8x8 With Hunter Today
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8x8's End Points
Track a wide range of data about interactions that your agents have, including what customers are being contacted, the durations of the calls and the number of abandoned calls. Then, integrate that data with any number of tools that track customer interactions to improve your overall customer service performance.
Monitor interactions within a specific campaign and see data like who is making calls, the total call time, the relevant phone numbers and the record statuses for those interactions i.e. new, queued, accepted, completed or scheduled. These individual campaign metrics can then be used to track campaign performance trends and improve the effectiveness of future campaigns.
Get details about an individual agent or group of agents, including their names, IDs, groups, and level of access. You can also use this data to request a range of other information about those agents from different endpoints, including what activities they are involved in or what interactions they have had.
Retrieve a list of the agent groups in your organization, including their names, IDs, and deletion statuses. This data will allow you to request more specific information about that group’s performance from other endpoints, such as the agent endpoint.
Hunter's End Points
Save your leads in Hunter’s Chrome extension and see them instantly saved in your other tools, including Salesforce, HubSpot, Zapier, and Pipedrive.
Hunter Domain Search
Domain Search is one of the most powerful email-finding tools available today. With just a few clicks, use the search to get the names and email addresses of every person working within an organization.
Hunter Email (Finder, Verifier, Count)
Find and verify email addresses one by one or in bulk to lower your bounce rate and effectively enrich your database.