Integrate Amazon RDS to Zendesk
Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while managing time-consuming database management tasks, freeing you up to focus on your applications and business.
Amazon RDS gives you online access to the capabilities of a MySQL, Oracle, Microsoft SQL Server, PostgreSQL, or Amazon Aurora relational database management system.
Integrate Amazon RDS to Zendesk
Why We Like Amazon RDS
With Amazon RDS, you can scale your efforts easily with simple API calls or with manual changes using the AWS Management Console.
Using Amazon RDS is much easier than managing your own relational database, as many of the administrative tasks required to keep it running are managed by the Amazon RDS service.
The service takes care of performance patches and vendor security so that your database’s security is never a concern.
Popular Use Cases
Xplenty can extract any data that you need from Zendesk. Here are some of our most popular use cases:
Store data about all of your users - including customers, support agents, and administrators - and track the interactions that they have using Zendesk. Use this data to address common issues and create a better overall user experience.
Sort your customers into organizations either manually or based on their email address. This can help you better understand your customers’ needs and more accurately assign support team members to them.
Create support tickets from a range of sources, including email, social media, and other customers support interactions. Use these tickets to track customer usage trends, which will guide your support system moving forward.
Monitor group composition, group availability, and the kinds of support queries that specific groups are tackling and use that data to increase the efficiency of your support workflow.
IT Manager, RoyalTech
Xplenty automates pulling together our data, whether on-prem or in the cloud, into a central location. It has allowed us to leverage new analytical tools to understand our business better and to eliminate a lot of manual, time consuming reporting.
Why Our Customers Choose Xplenty
We take ownership of your data pipelines. That means that our platform will ensure that your data continues to flow and that your pipelines won’t break - and, if they do break, it’s our problem, not yours. So rest easy knowing that Xplenty has got you covered.
Xplenty offers you full flexibility when it comes to how much control you have over the process of data integration. That means that you choose exactly what data will be delivered, how it’s going to be delivered, and when.
Ease of Use
You don’t have to be tech-savvy to use Xplenty. There’s no code, no engineering and no need to worry about messing up your data delivery.
Data integration used to be the domain of IT, data developers and BI. Xplenty changes all of this, allowing every team within a company - marketing, sales, product, finance, HR, etc. - to use the platform to power their analytics and gain important business insights.