Amplitude
LivePerson

Integrate Amplitude with LivePerson

About Amplitude

Amplitude is a behavioral analytics platform that allows you to better understand user behavior for product intelligence related to your websites, mobile apps, and more. By offering a holistic, in-depth view of user engagement and activity, Amplitude isn’t just about page views and click statistics. It tracks every user action, displays it in a single view, and lets you zoom into the data to understand why users are acting in a specific way.

About LivePerson

LivePerson’s artificially-intelligent chatbots automate approximately 70% of customer inquiries, allowing you to scale your business without the overhead of hiring new staff. As an AI-powered chat platform, LivePerson offers a comprehensive service that simplifies the process of building, managing, and finetuning chatbots to support your business goals.

Popular Use Cases

Bring all your Amplitude data to Amazon Redshift

Load your Amplitude data to Google BigQuery

ETL all your Amplitude data to Snowflake

Move your Amplitude data to MySQL

Bring all your LivePerson data to Amazon Redshift

Load your LivePerson data to Google BigQuery

ETL all your LivePerson data to Snowflake

Move your LivePerson data to MySQL

Integrate Amplitude With LivePerson Today

Free 7-day trial. Easy setup. Cancel any time.

Amplitude's End Points

Amplitude Insights and Analytics for Web and App Developers

Track every detail of user activity to derive deep, Sactionable insights that help you improve your websites, apps, and product offerings. Amplitude analyzes user engagement actions to reveal which features your customers use most, what elements are causing problems, who is using your apps, how they're using them, and more. This provides the data your development team needs to make informed changes and updates. Explore the minutia of individual user actions, and search for specific or generic lists to track event streams. With the deep insights from Amplitude, you'll discover how to give users more of what they want, and less of what they don't, while attracting more customers and boosting long-term user retention.

Amplitude Behavioral Cohorts

Define customized user groups according to their behaviors, actions, event streams, user characteristics, and other properties. Then view statistics for specific cohorts and user categories with visually stunning graphs related to sales funnels, user retention, and event segmentation.

Amplitude User Retention Analytics

Explore statistics that show how often users come back to your app or website following specific events and actions. Track the frequency with which a specific user performed a specific action. This will help you understand what features and elements keep users coming back, and which features promote engagement and long-term retention. Define threshold benchmarks that promote long-term retention to grow your apps and websites.

Amplitude Advanced Search Capabilities

Amplitude saves all dashboards, charts, cohorts, and notebooks as searchable objects. This gives you a big-picture view of how team members are using Amplitude. Team leaders can use the search drawer filter options to browse existing dashboards and other metrics to understand the insights and metrics their team members are developing and working with.

Amplitude Dashboard Features

Save multiple visualizations, graphs, and reports in a single page view instead of creating each report individually. Amplitude lets you merge cross-project charts within the same dashboard to facilitate side-by-side comparisons. Dashboards also feature a sidebar for easy access to custom reports.

Amplitude Slack Integration

Amplitude's ready-made Slack integration features allow you to share insights with your team faster and easier. Links to cohorts, charts, and dashboards automatically appear as stunning visual previews when you paste them into the Slack messaging app.

LivePerson's End Points

LivePerson Messaging Channels

LivePerson's AI chatbots engage your customers via the messaging channels they're already using. You can embed LivePerson into your website and mobile apps to answer customer questions while they're using your service or browsing your products. Your LivePerson chatbots can also communicate with your customers via SMS, Apple Business Chat, Facebook, Twitter, WhatsApp, Google RBM, Email, Line, and Google AdLingo.

LivePerson AI-Powered Chatbots

LivePerson chatbots can address approximately 70% of your customer's questions by using a powerful AI engine that was taught with decades worth of consumer data. The platform includes AI templates with prebuilt dialog flows and advanced natural language processing features that get your chatbots up and running in no time. LivePerson makes it easy for non-tech-savvy employees — including your customer service reps and content creators — to develop and finetune chatbots from scratch.

LivePerson Call-to-Message Features

LivePerson includes a feature to turn the phone calls you can't answer into messaging conversations. If customers call and need to wait on hold, this function gives them the chance to start a messaging conversation and get help immediately rather than wait on hold or wait for a returned phone call. According to LivePerson, 8 out of 10 customers choose to message when offered the chance to stop holding. In this way, LivePerson reduces the number of telephone reps your business requires, as chatbots can answer frequently asked questions, schedule appointments, and more — without the need for human employees.

LivePerson Advanced Management Tools

LivePerson includes features that put managers at the center of messaging conversations, like a web-based workspace where you can monitor and control all conversations between customers, bots, and agents. Meanwhile, with bot-assisted messaging, agents can manage multiple customer-bot conversations at once from a desktop computer, laptop, or mobile device. This allows agents to intervene when required for more positive customer experiences. LivePerson even provides real-time feedback on conversation health, so your agents know which conversations most urgently require their attention.

LivePerson Analytics and Metrics

The LivePerson platform tracks and analyzes all aspects of customer messaging conversations by monitoring information like chat duration, customer intent, conversion stats, and customer satisfaction levels, so you can gain key insights from your customer messaging conversations. These insights will help you improve chatbot interactions while providing ideas for improving other areas of your business, products, and services.

See What Xplenty Can Do For You

Free 7-day trial. Easy setup. Cancel any time.

Integrates With

Don't see an integration you need?

Let us know - we can build it for you!

8x8
AdRoll
Aftership
Airtable
Amazon Aurora
Amazon Kinesis
Amazon RDS
Amazon Redshift
Amazon S3
AppsFlyer
Asana
Coming Soon
AskNicely
Atlassian
Autopilot
Azure Synapse Analytics
Base CRM
Basecamp
BigCommerce
Bill.com
Bing Ads
Coming Soon
Box
Coming Soon
Braintree
Coming Soon
Branch
Buffer
CallRail
Campaign Monitor
Coming Soon
Cassandra
ChartMogul
Chartio
Clearbit
CleverTap
Close.io
CloudTrail
Coming Soon
Contentful
Cratejoy
Coming Soon
Crunchbase
Coming Soon
Customer.io
Delighted
Domo
DoubleClick Bid Manager DoubleClick Campaign Manager
Coming Soon
Drift
Coming Soon
Drip
Dundas BI
Elasticsearch
Eloqua
Coming Soon
Eventbrite
FTPS
Facebook Ads
Freshdesk
Fullstory
GitHub
GitLab
GoToWebinar
GoodData
Google AdWords
Google Analytics
Google BigQuery
Google Cloud SQL for MySQL
Google Cloud SQL for PostgreSQL
Google Cloud Spanner
Google Cloud Storage
Google Drive
Google Hotel Price
Google My Business
Google Sheets
HDFS
Coming Soon
Harvest
Coming Soon
Heap
Help Scout
Heroku Connect
Heroku Postgres
HubSpot
Intercom
Invoiced
Coming Soon
Iterable
Jaspersoft
Jira
Linkedin
Listrak
Loggly
Looker
MS SQL
Magento
MailChimp
Mailgun
MariaDB
Marketo
MemSQL
Microsoft Azure Blob Storage
Microsoft Azure SQL Database
Mixpanel
Mode
MongoDB
MongoDB Atlas
MySQL
NetSuite
Oracle
Oracle Responsys
Outbrain
Papertrail
Pendo
Periscope Data
Pinterest
Pipedrive
PostgreSQL
QlikView
Coming Soon
QuickBooks
RESTful API
Recurly
Revinate
SFTP
SFTP To Go
Salesforce
Salesforce Pardot
Segment
SendGrid
ShipStation
Coming Soon
Shippo
Shopify
Slack
Snapchat
Snowflake
Coming Soon
Square
Stamped.io
Stripe
Taboola
Trello
Twilio
UserVoice
Wrike
Xero
Yahoo Gemini
Yotpo
YouTube
Zendesk
Zendesk Chat
Zuora
e-conomic

Popular Articles

How to Modernize Your Company’s IT
READ MORE
The SQL vs NoSQL Difference: MySQL vs MongoDB
READ MORE
What to Consider When Selecting a Data Warehouse for Your Business
READ MORE
Low-Code ETL: What You Need to Know
READ MORE
You’re in Great Company.
Trusted by thousands of users worldwide

Integrate Your Data Today!

Free 7-day trial. Easy setup. Cancel any time.