Integrate BigCommerce with Twilio
BigCommerce is a popular eCommerce platform that allows online businesses to create customized websites, manage their shipping and payments, and even list their products on platforms like Amazon and eBay. BigCommerce provides a cost-effective alternative to on-premise platforms like Magento, and it allows businesses to scale quickly and improve their ROI.
Twilio offers scalable, cloud-based communications for web and mobile apps. This includes the ability for companies to call, SMS, chat, or video conference without having to create a communications infrastructure on their own. Further, Twilio can track tasks, evaluate worker performance and availability, and gather event data that can be used to create historical analytics reports.
Popular Use Cases
Bring all your BigCommerce data to Amazon Redshift
Load your BigCommerce data to Google BigQuery
ETL all your BigCommerce data to Snowflake
Move your BigCommerce data to MySQL
Bring all your Twilio data to Amazon Redshift
Load your Twilio data to Google BigQuery
ETL all your Twilio data to Snowflake
Move your Twilio data to MySQL
Integrate BigCommerce With Twilio Today
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BigCommerce's End Points
Create a product and its variants in one place with streamlined handling of product variants, options, and modifiers. This allows you to organize your BigCommerce catalog and save time when it comes to managing and maintaining inventory.
Subscribe customers to newsletters and, subsequently, get information on them and any actions associated with them. This can help you better understand your audience and send targeted, segmented communication.
Track and analyze transactions related to BigCommerce orders. Use this information to analyze customer behavior and make any necessary pivots in product or strategy.
Easily upload and manage BigCommerce storefront themes, thereby ensuring that your site always looks up-to-date, user-friendly, and fully optimized.
Create and modify your BigCommerce shopping cart, ensuring optimized UX and positive customer experience.
Twilio's End Points
Retrieve data about Twilio tasks that are part of your team’s workflow and filter those tasks using an array of fields including priority, assignment status and name. This data can be gathered from within Twilio or integrated from external sources and added to Twilio’s workflow.
Track each workspace event that occurs, including things like the creation of a new Twilio task, a worker being assigned to a task or a change in a worker’s activity status. You can use this data to both generate current analytics and store historical record data for future use.
Get data about your workers, including their activity, availability and relevant skills. This will help you both assign your workers the tasks that are most suited to their skill sets and ensure that those tasks are only assigned when workers are ready to tackle them.
Monitor a worker’s Twilio activity status and use it to determine whether or not to assign an open task to a specific worker.