Integrate CloudTrail with Wootric
AWS CloudTrail is a web service that records AWS API calls for your account and delivers log files to you. The recorded information includes the identity of the API caller, the time of the API call, the source IP address of the API caller, the request parameters, and the response elements returned by the AWS service.
With CloudTrail, you can get a history of AWS API calls for your account, including API calls made via the AWS Management Console, AWS SDKs, command line tools, and higher-level AWS services (such as AWS CloudFormation). The AWS API call history produced by CloudTrail enables security analysis, resource change tracking, and compliance auditing.
Wootric is a service that can create customers surveys and turn their responses into a measurable metric of customer happiness called a Net Promoter Score (NPS). Wootric’s surveys are designed to get the most responses possible by being both simpler and less aggressive than traditional surveys. The data gathered from these surveys can be used to rate and segment customers as well as offer analytics about your customer base at large.
Popular Use Cases
Bring all your CloudTrail data to Amazon Redshift
Load your CloudTrail data to Google BigQuery
ETL all your CloudTrail data to Snowflake
Move your CloudTrail data to MySQL
Bring all your Wootric data to Amazon Redshift
Load your Wootric data to Google BigQuery
ETL all your Wootric data to Snowflake
Move your Wootric data to MySQL
Integrate CloudTrail With Wootric Today
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Wootric's End Points
Track the data associated with your Wootric survey responses. This allows Wootric to both provide you with analytic data about your NPS and integrate that data with your CRM.
Wootric End Users
Interact with data about your end users - including their contact information, their relationship with your company (such as what plan or product they use) and the date they were last surveyed - to gauge how out-of-date your data about each user may be. Then, use this information to decide if/when they should be surveyed again.
Monitor which Wootric surveys were declined and by whom. This data includes the ID of the respondent, the survey ID and the time at which it was declined. You can then identify which surveys were unsuccessful and which customers are unlikely to respond to surveys. This can help to accurately segment your customers and better gauge where they are in their lifecycle with your company.