About Delighted
Delighted is a service that employs single question surveys to provide businesses with real-time customer feedback. Each survey question can have a rating scale for customers to select from as well as a section where customers have the option to leave a free-form comment. This provides both a numerical score - that can be collected to create a Net Promoter Score (NPS) - and useful customer feedback that Delighted can filter and search to retrieve the most useful responses for a given purpose.
About Jaspersoft
As a business intelligence solution, Jaspersoft empowers developers to integrate 'pixel-perfect' data visualizations and presentations within their applications. Because of its customization features, Jaspersoft is a developer-friendly reporting and analytics platform that simplifies the process of getting the answers you want within your preferred applications. The platform is scalable both economically and architecturally for the widest reach possible.
Popular Use Cases
Bring all your Delighted data to Amazon Redshift
Load your Delighted data to Google BigQuery
ETL all your Delighted data to Snowflake
Move your Delighted data to MySQL
Bring all your Jaspersoft data to Amazon Redshift
Load your Jaspersoft data to Google BigQuery
ETL all your Jaspersoft data to Snowflake
Move your Jaspersoft data to MySQL
Delighted's End Points
Delighted People
Create a survey recipient, including their customer ID, email address and phone number. Then, you can customize your survey delays based on your customers’ needs and preferences, specifying how you want the surveys sent - via SMS or email - and how frequently you want them sent.
Delighted Survey Responses
Retrieve data from customer responses, including the score they selected, any comments they left in response to the survey and the person ID for the customer (which allows you to continue to track their responses). Additionally, use this data to create and update your Net Promoter Score, which can help provide customer analytics both within Delighted and in other data sources via integration.
Delighted Metrics
View important metrics for your account like your NPS and the percentage of your respondents that identified as promoters, passives, or detractors. This provides a broader view of your survey performance that can help you determine your overall business performance.
Delighted Unsubscribes
When someone unsubscribes, you can maintain their previous survey response data and view their old emails. When integrated with other user data, this information can provide key business insights. It can also be used to run an array of business analyses, including predictive analytics.
Jaspersoft's End Points
Jaspersoft Reporting
Jaspersoft's reporting features compile data from multiple sources to present it with beautiful, accessible visuals. The platform allows you to design 'pixel-perfect,' interactive reports that you can print, display on the web, or access from any mobile device.
Jaspersoft Analytics
Jaspersoft's data analysis tools offer advanced visualizations, modeling, and manipulation features that empower you to identify problems and find trends. Analyze and explore any kind of data with either in-memory or OLAP analysis for better, faster decision-making.
Jaspersoft Dashboards
Jaspersoft's dashboarding features support multi-report dashboards that incorporate internal and external information. The dashboard tools synthesize data and graphics to provide easy-to-understand, up-to-date information summaries.
Jaspersoft Data Integration
Jaspersoft's advanced ETL (extract, transform, load) features pull data from multiple sources into your data warehouses and/or data marts for analytics purposes. Aided by connectivity to ERP and CRM platforms like SugarCRM, SAP, and Salesforce, Jaspersoft also includes support for transactional databases, analytical databases, mainframe databases, and big data solutions like Hive. Jaspersoft leverages all of your data sources, both relational and non-relational, for deep insights and reporting.
Jaspersoft Visualize.js
Visualize.js gives you maximum control and scalability when embedding visualizations and reports into your applications. For this reason, Jaspersoft claims to be 'the only embedded BI tool that works the way developers think.'
Jaspersoft Security and Compliance
Jaspersoft's security and compliance features allow you to define who has access to analyses and reports at the row and cell level for maximum security and compliance. It also includes auditing and monitoring services for detailed performance and compliance-related metrics. Moreover, Jaspersoft is compatible with third-party ID management services through its SSO (single sign-on) support with a customizable API.
