Integrate Delighted to MySQL
Delighted is a service that employs single question surveys to provide businesses with real-time customer feedback. Each survey question can have a rating scale for customers to select from as well as a section where customers have the option to leave a free-form comment. This provides both a numerical score - that can be collected to create a Net Promoter Score (NPS) - and useful customer feedback that Delighted can filter and search to retrieve the most useful responses for a given purpose.
Integrate Delighted to MySQL
Popular Use Cases
Xplenty can extract any data that you need from Delighted. Here are some of our most popular use cases:
Create a survey recipient, including their customer ID, email address and phone number. Then, you can customize your survey delays based on your customers’ needs and preferences, specifying how you want the surveys sent - via SMS or email - and how frequently you want them sent.
Retrieve data from customer responses, including the score they selected, any comments they left in response to the survey and the person ID for the customer (which allows you to continue to track their responses). Additionally, use this data to create and update your Net Promoter Score, which can help provide customer analytics both within Delighted and in other data sources via integration.
View important metrics for your account like your NPS and the percentage of your respondents that identified as promoters, passives, or detractors. This provides a broader view of your survey performance that can help you determine your overall business performance.
When someone unsubscribes, you can maintain their previous survey response data and view their old emails. When integrated with other user data, this information can provide key business insights. It can also be used to run an array of business analyses, including predictive analytics.
Why We Like MySQL
MySQL is easy to install, setup and use. It also comes with the assurance of 24/7 uptime, making it one of the most reliable SQL options on the market.
MySQL is open source and, depending on your plan, free. Even if you opt for a paid option, it is significantly less expensive than many of the other database options on the market.
MySQL is an extremely established database, meaning that there’s a huge community, extensive testing and quite a bit of stability.
MySQL is available for all major platforms, including Linux, Windows, Mac, BSD and Solaris. It also has connectors to languages like Node.js, Ruby, C#, C++, Java, Perl, Python and PHP, meaning that it’s not limited to SQL query language.
Systems Director, Key Impact
We use Xplenty for transforming and merging of our Salesforce and MySQL data into consolidated objects for our analysts. In the past, our choices were manually uploading the data into Salesforce or incurring additional expense employing a third party app to automate the insertion of records. Needless to say we are delighted that Salesforce is now a destination within Xplenty. It has streamlined our processes and reduced our costs by making it both more efficient and easier to manage.
Why Our Customers Choose Xplenty
We take ownership of your data pipelines. That means that our platform will ensure that your data continues to flow and that your pipelines won’t break - and, if they do break, it’s our problem, not yours. So rest easy knowing that Xplenty has got you covered.
Xplenty offers you full flexibility when it comes to how much control you have over the process of data integration. That means that you choose exactly what data will be delivered, how it’s going to be delivered, and when.
Ease of Use
You don’t have to be tech-savvy to use Xplenty. There’s no code, no engineering and no need to worry about messing up your data delivery.
Data integration used to be the domain of IT, data developers and BI. Xplenty changes all of this, allowing every team within a company - marketing, sales, product, finance, HR, etc. - to use the platform to power their analytics and gain important business insights.
Xplenty and MySQL
Xplenty can extract any data that you need from MySQL. With our user-friendly platform and comprehensive integration capabilities, your database will be more organized and complete than ever before.