Integrate FullContact with AskNicely
By giving businesses a more comprehensive view of their customers in this way, FullContact allows them to provide a more personalized, accurate customer service experience without having to dedicate time to enriching customer data by hand.
AskNicely is a survey tool that allows users to collect and act on real-time customer feedback using the net promoter score (NPS) framework. This helps them accurately understand their performance and increase their customer retention, reviews, and referrals.
Popular Use Cases
Bring all your FullContact data to Amazon Redshift
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Bring all your AskNicely data to Amazon Redshift
Load your AskNicely data to Google BigQuery
ETL all your AskNicely data to Snowflake
Move your AskNicely data to MySQL
Integrate FullContact With AskNicely Today
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FullContact's End Points
Provide FullContact with a customer’s email address, phone number, or Twitter handle to receive enriched customer data about them, including their name, location, demographic data (age, gender, etc.,) and social media accounts. Then, connect this data to your CRM to make your customer service and support more personalized and accurate.
Use a company’s name or domain to retrieve additional data about that organization, including their location, associated social profiles, and an array of other relevant company details. This helps ensure that you always have accurate information about the companies that you are interacting with, which can be useful for improving your future marketing, customer support, and lead scoring efforts.
FullContact Email Verification
Evaluate the validity of a contact’s email address and automatically correct the errors in it so that your customer data stays clean and accurate with FullContact. In addition to correcting data entry errors, FullContact also returns additional data for the email address - including links to the contact’s “Person API” and “Company API” within FullContact - so that you can continue to ensure that all of your contact information remains synchronized, up-to-date, and accurate.
AskNicely's End Points
Use simple one-touch surveys to generate valuable customer feedback. Then, use this information to create and track your Net Promoter Score (NPS) based on product, channel, rep, etc. This can help provide customer analytics both within AskNicely and in other data sources.
Utilize the survey information both to better interact with your customers and to empower your team. With the survey results, your whole company can gain an accurate understanding of customer experience and your team can take immediate action to drive retention, upgrades, reviews and referrals.
Use your NPS to track your performance over time and see the impact that your marketing and sales campaigns are actually having on customer intent.
Increase the number of customer responses with AskNicely’s automations and optimizations. Then, integrate this customer feedback with other relevant data sources to get a comprehensive overview of your customers and improve your long-term business strategies.
View important metrics for your account like your NPS and the percentage of your respondents that had positive or negative survey responses. This provides a broader view of your survey performance that can help you determine your overall business performance.