Fullstory Integration Using Xplenty

Fullstory helps companies record and analyze their customer communications by recording user sessions, providing detailed step-by-step logs of everything customers did during their sessions and storing that information for later retrieval and analysis. Fullstory can then be searched for specific events, including link usage, rage clicks or dead clicks. In addition to data on individual sessions, Fullstory can also retrieve analytics on aggregate customer behavior, showing the most clicked items, the most rage clicked areas, the most navigated to sites, etc.

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Popular Use Cases

Xplenty can extract any data that you need from Fullstory. Here are some of our most popular use cases:

Sessions

Provide a user ID and/or email address to get a list of every session associated with a specific user up to the defined limit. Entries in that list include the user ID and email address, the time the session occurred, and the Fullstory session URL, all of which can be used to access the data from that session if desired.

Export

Retrieve a list of 20 available data bundles from a specific timestamp onward. Then, export the most valuable data bundles from that list so that they can be integrated with other relevant data sources to give you a deeper overall view of your customer’s experience.

Why Our Customers Choose Xplenty

Ease of Use

You don’t need to a be a developer in order to use Xplenty - the only skill set you need is to understand your data. That said, if you want to, you can write custom code, functions or interact with our extensive API.

Ownership

We take ownership of your data pipelines. That means that our platform will ensure that your data continues to flow and that your pipelines won’t break - and, if they do break, it’s our problem, not yours. So rest easy knowing that Xplenty has got you covered.

Control

Xplenty offers you full flexibility when it comes to how much control you can have over the process of data integration. That means that you choose exactly what data will be delivered, how it’s going to be delivered, and when - no restrictions and no confusing schedules.