Integrate Google Sheets with Zendesk
About Google Sheets
Google Sheets is an online spreadsheet app that lets users create and format spreadsheets while simultaneously working with other people. Businesses can use Google Sheets to maintain data consistency across departments and to ensure that every member of their team is on the same page.
Zendesk is a CRM platform focused on creating a better, more personalized service experience for your customers by providing targeted support based on their specific needs. Zendesk can also organize valuable customer data - including user information, customer service history, and support tickets - and store that data in one place for you to access at any time.
Popular Use Cases
Bring all your Google Sheets data to Amazon Redshift
Load your Google Sheets data to Google BigQuery
ETL all your Google Sheets data to Snowflake
Move your Google Sheets data to MySQL
Bring all your Zendesk data to Amazon Redshift
Load your Zendesk data to Google BigQuery
ETL all your Zendesk data to Snowflake
Move your Zendesk data to MySQL
Integrate Google Sheets With Zendesk Today
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Google Sheets's End Points
Use developer metadata to keep track of a location or an object in a spreadsheet.This can help you maintain data organization and clarity, even as you scale or continue to add new rows of information.
Create new spreadsheets, look up existing spreadsheets via spreadsheet ID, or get data on portions of a spreadsheet using filters. These functions can help you understand and consolidate your data for big-picture business insights.
Maintain full control over the values on your spreadsheet and add, clear, append, or update values as necessary. Use this flexibility to keep your data up-to-date and useful at all times.
Use sheets to copy a single sheet from a spreadsheet to another spreadsheet.This can be especially useful when you’re integrating data from various sources or reorganizing your data structure for analytics.
Zendesk's End Points
Store data about all of your users - including customers, support agents, and administrators - and track the interactions that they have using Zendesk. Use this data to address common issues and create a better overall user experience.
Sort your customers into organizations either manually or based on their email address. This can help you better understand your customers’ needs and more accurately assign support team members to them.
Create support tickets from a range of sources, including email, social media, and other customers support interactions. Use these tickets to track customer usage trends, which will guide your support system moving forward.
Monitor group composition, group availability, and the kinds of support queries that specific groups are tackling and use that data to increase the efficiency of your support workflow.