Intercom and Secure File Transfer Protocol (SFTP) Integration
Intercom is a powerful set of tools for better managing your company’s customer support system. It includes a help center with a feedback system, which you can use to focus future articles on the growing needs of your customers, and it also provides a robust conversation system that allows you to assign support teams to customers based on specific criteria (about the customer or discussion topic), rather than just based on availability. Intercom is designed to create a more effective customer support network by specifically tracking and targeting your customers’ needs.
About Secure File Transfer Protocol (SFTP)
SFTP (or Secure File Transfer Protocol) is a network protocol that provides file access, file transfer, and file management functionalities over any reliable data stream.