Integrate LiveAgent with Stamped.io
LiveAgent help desk software organizes and streamlines your customer support data, allowing you to stay closer to your customers and answer their questions faster. In the long term, this increases overall customer satisfaction and brand loyalty, allowing businesses to build and maintain strong, lasting customer relationships.
Stamped.io helps companies easily gather and display user-generated content (UGC) - like reviews and star ratings - through the use of automated surveys and in-email forms. This kind of content is one of the most powerful tools available today, and it can be used to improve SEO, increase social proof, retain customers, strengthen marketing strategies, and more.
Popular Use Cases
Bring all your LiveAgent data to Amazon Redshift
Load your LiveAgent data to Google BigQuery
ETL all your LiveAgent data to Snowflake
Move your LiveAgent data to MySQL
Bring all your Stamped.io data to Amazon Redshift
Load your Stamped.io data to Google BigQuery
ETL all your Stamped.io data to Snowflake
Move your Stamped.io data to MySQL
Integrate LiveAgent With Stamped.io Today
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LiveAgent's End Points
You can add each contact into a company to better understand an organization’s customer satisfaction and keep track of what each company is requesting as a whole.
Agents can both provide support services and supervise the LiveAgent system. Key tools - like agent performance reports, agent ranking, and gamification - help improve agent morale and efficiency over time.
Add tags on your tickets to group them together by topic or to differentiate important customers. Then, use these tags to easily sort and filter through your tickets for faster response times and increased satisfaction.
Every time someone contacts you, a new contact is created in LiveAgent. You can then read information about your customers - including basic contact info, language preferences, and any customer data captured in user fields - and use this information to inform and improve interactions.
LiveAgent has built-in chat and features like ticket merging and GIFs in tickets that make conversations more efficient, useful, and effective.
Stamped.io's End Points
Download invoices, upgrade or downgrade your plans, and upgrade your account. This will help you maintain your finances and stay on the right track.
Control your reviews: change the format and timing of emails, decide what products will trigger a review request, prioritize items to be reviewed, and more. This can improve response rates and the quality of reviews, which can help your long-term efforts.
Offer your customers incentives coupons to encourage them to share reviews and to return to your store. This is an effective way to upsell your products, thereby increasing revenue and customer acquisition.
Add a “Product Reviews” tab to your Facebook page, and social sharing icons in your email footers, or connect your social accounts to push your reviews on Facebook and Twitter. These kinds of changes can increase traffic, time on site, and sales conversions.