Integrate LivePerson with Snapchat
LivePerson’s artificially-intelligent chatbots automate approximately 70% of customer inquiries, allowing you to scale your business without the overhead of hiring new staff. As an AI-powered chat platform, LivePerson offers a comprehensive service that simplifies the process of building, managing, and finetuning chatbots to support your business goals.
With the ‘Snap Kit’ developer platform, you can build the best features of Snapchat into your apps. This helps you reach a wider audience of Snapchat’s more than 200 million users. With Snap Kit, your apps become more shareable as users can easily publish their best experiences from your app with their Snapchat friends.
Popular Use Cases
Bring all your LivePerson data to Amazon Redshift
Load your LivePerson data to Google BigQuery
ETL all your LivePerson data to Snowflake
Move your LivePerson data to MySQL
Bring all your Snapchat data to Amazon Redshift
Load your Snapchat data to Google BigQuery
ETL all your Snapchat data to Snowflake
Move your Snapchat data to MySQL
Integrate LivePerson With Snapchat Today
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LivePerson's End Points
LivePerson Messaging Channels
LivePerson's AI chatbots engage your customers via the messaging channels they're already using. You can embed LivePerson into your website and mobile apps to answer customer questions while they're using your service or browsing your products. Your LivePerson chatbots can also communicate with your customers via SMS, Apple Business Chat, Facebook, Twitter, WhatsApp, Google RBM, Email, Line, and Google AdLingo.
LivePerson AI-Powered Chatbots
LivePerson chatbots can address approximately 70% of your customer's questions by using a powerful AI engine that was taught with decades worth of consumer data. The platform includes AI templates with prebuilt dialog flows and advanced natural language processing features that get your chatbots up and running in no time. LivePerson makes it easy for non-tech-savvy employees — including your customer service reps and content creators — to develop and finetune chatbots from scratch.
LivePerson Call-to-Message Features
LivePerson includes a feature to turn the phone calls you can't answer into messaging conversations. If customers call and need to wait on hold, this function gives them the chance to start a messaging conversation and get help immediately rather than wait on hold or wait for a returned phone call. According to LivePerson, 8 out of 10 customers choose to message when offered the chance to stop holding. In this way, LivePerson reduces the number of telephone reps your business requires, as chatbots can answer frequently asked questions, schedule appointments, and more — without the need for human employees.
LivePerson Advanced Management Tools
LivePerson includes features that put managers at the center of messaging conversations, like a web-based workspace where you can monitor and control all conversations between customers, bots, and agents. Meanwhile, with bot-assisted messaging, agents can manage multiple customer-bot conversations at once from a desktop computer, laptop, or mobile device. This allows agents to intervene when required for more positive customer experiences. LivePerson even provides real-time feedback on conversation health, so your agents know which conversations most urgently require their attention.
LivePerson Analytics and Metrics
The LivePerson platform tracks and analyzes all aspects of customer messaging conversations by monitoring information like chat duration, customer intent, conversion stats, and customer satisfaction levels, so you can gain key insights from your customer messaging conversations. These insights will help you improve chatbot interactions while providing ideas for improving other areas of your business, products, and services.
Snapchat's End Points
Snapchat Creative Kit
With the Creative Kit, you can incorporate a 'Share to Snapchat' button on your apps and websites, so your users can share their game stats, noteworthy articles, and other information with their Snapchat friends. Not only are these shares fun for your users, but they also include your branded logo, video, GIF, or link.
Snapchat Login Kit
With the Login Kit, you can give your users the option to register and log in to your app with their Snapchat details. This allows people who are already logged into the Snapchat platform to interact with your platform faster and more seamlessly.
Snapchat Bitmoji Kit
With the Snapchat Bitmoji Kit, your users can incorporate their favorite Bitmojis into your apps. That way, they can continue expressing their moods and emotions in the way they've grown to love on the Snapchat platform.
Snapchat Story Kit
With the Snapchat Story Kit, your users can integrate their Snapchat stores into your apps. The feature allows users to share stories, search public community stories, and embed highlights within your apps. Also, with Snapchat's Publisher API, you can easily export data into your analytics tools.
Snapchat Ad Kit
With Snapchat's Ad Kit, you can start earning ad revenue by building fullscreen, Snap Ads into your apps and platforms.