Integrate Promoter.io to Google BigQuery
Promoter.io generates a Net Promoter Score (NPS) for companies by sending their customers surveys and using the results to segment them into promoters, passives, and detractors. It can also evaluate written customer feedback - assessing it for positivity and negativity - and allow users to add relevant tags to customer responses. Users can then view an analytics dashboard in Promoter.io to track a company’s NPS over time and monitor the emergence of various response trends.
Integrate Promoter.io to Google BigQuery
Popular Use Cases
Xplenty can extract any data that you need from Promoter.io. Here are some of our most popular use cases:
Create or retrieve data about a contact, including their name, contact ID, email, and any attributes that have been assigned to them. Then, use those attributes to filter your NPS analytics so that they show company performance within a more specific set of parameters.
Set up an email campaign on Promoter.io by providing the name of the campaign, the dates it will run, and the contact list the campaign is being sent to. Then, specify whether to survey the entire contact list or only contacts that haven’t been surveyed yet. This will allow you to create specialized campaigns for the new recipients on your lists.
Retrieve customer feedback that Promoter.io has collected, including the contact information for the respondee, the score they chose, any comments they left, and whether those comments are positive or negative.
Create or modify a list of recipients that you wish to survey. You can choose to allow Promoter.io to automatically add contacts as you survey them, or you can integrate Promoter.io with an existing contact list that you wish to survey.
Personalize the email templates used for your survey campaigns by branding them with your logo, writing introductions to the survey questions, or specifying what products or companies the surveys are for.
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We are using Xplenty to move data from BigQuery, Firebase and Appsflyer to our SQL Server data warehouse, to allow our customers make knowledgeable decision regarding their mobile product. By working with Xplenty, we don't need to worry about the integrations - we merely build the ETL packages, and their are doing all the heavy lifting. Xplenty have a 24/7 support, and we are very satisfied with their product and support.
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Xplenty and Google BigQuery
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