Salesforce Desk and Amazon RDS Integration
About Salesforce Desk
Salesforce Desk is a help desk solution focused on today's changing support environment. An environment where customers are not only talking to you, but also about you.
Utilizing Desk.com's real-time agent interface allows you to handle both traditional 1-to-1 communications as well as monitor and respond to social media. Every customer communication is actionable and reportable, allowing you to easily manage your support needs.
About Amazon RDS
Amazon Relational Database Service (Amazon RDS) makes it easy to set up, operate, and scale a relational database in the cloud. It provides cost-efficient and resizable capacity while managing time-consuming database management tasks, freeing you up to focus on your applications and business.
Amazon RDS gives you online access to the capabilities of a MySQL, Oracle, Microsoft SQL Server, PostgreSQL, or Amazon Aurora relational database management system.