Salesforce Desk and MongoDB Integration
About Salesforce Desk
Salesforce Desk is a help desk solution focused on today's changing support environment. An environment where customers are not only talking to you, but also about you.
Utilizing Desk.com's real-time agent interface allows you to handle both traditional 1-to-1 communications as well as monitor and respond to social media. Every customer communication is actionable and reportable, allowing you to easily manage your support needs.
MongoDB is a the leading open source NoSQL database for operational storage of Big Data. Leveraging JSON files and dynamic schemas, it makes it fast and easy to integrate data from certain types of applications with features of key/value stores, document databases and relational databases.
Xplenty allows you to quickly connect to MongoDB data stores and integrate it with other data sources. Using Xplenty's intuitive point and click interface, it's easy to process and prepare data from MongoDB for your analytics purposes.