Salesforce Desk and Secure File Transfer Protocol (SFTP) Integration
About Salesforce Desk
Salesforce Desk is a help desk solution focused on today's changing support environment. An environment where customers are not only talking to you, but also about you.
Utilizing Desk.com's real-time agent interface allows you to handle both traditional 1-to-1 communications as well as monitor and respond to social media. Every customer communication is actionable and reportable, allowing you to easily manage your support needs.
About Secure File Transfer Protocol (SFTP)
SFTP (or Secure File Transfer Protocol) is a network protocol that provides file access, file transfer, and file management functionalities over any reliable data stream.