Securely integrate ShipStation with UserVoice
ShipStation is a top-rated shipping software that simplifies the shipping process, allowing companies to manage, fulfill, and ship orders quickly and easily. This helps them streamline their operations and scale their business - no complications and no inefficiencies.
UserVoice offers product developers a single interface that collects and analyzes customer feedback from a variety of sources. This gives product makers clear, actionable insights into how to improve their offerings. UserVoice eliminates the need to send out surveys, log emails, and search through message boards when trying to understand customer experiences. When a customer reports a complaint or submits an enhancement request through UserVoice, the customer stays in the loop with updates on how their submission is being considered and resolved. This boosts customer engagement and willingness to provide feedback and ideas for product improvement in the future.
Popular Use Cases
Bring all your ShipStation data to Amazon Redshift
Load your ShipStation data to Google BigQuery
ETL all your ShipStation data to Snowflake
Move your ShipStation data to MySQL
Bring all your UserVoice data to Amazon Redshift
Load your UserVoice data to Google BigQuery
ETL all your UserVoice data to Snowflake
Move your UserVoice data to MySQL
Integrate ShipStation With UserVoice Today
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ShipStation's End Points
Scale your business and add new team members by easily registering a new account and generating APIs to be used by the newly created account.
Get information about a specific customer or obtain a list of customers that match a certain criteria. This can help you better understand your audience and send targeted, segmented communication.
Gain complete control over your orders - get new orders, create labels, update order status, and more - to streamline the order process and reduce inefficiencies.
Update a product, get a new product, or obtain a list of products that match a certain criteria. Then, use this data to better understand things like sales, customer satisfaction, and more.
Control everything shipment-related: list shipments, create new labels, get rates, void shipping labels, and more - all from one centralized ShipStation location.
Maintain your stores as your business scales, updating them, refreshing, listing, or deactivating as needed.
List users and enter authorizations to to stay on top of your employees and keep your operation running smoothly and efficiently at all times.
UserVoice's End Points
UserVoice Turnkey Install-less Feedback
UserVoice includes a custom-brandable, stand-alone web portal, where your customers can go to provide direct feedback. Users can type in their feedback while receiving auto-suggestions to match their feedback with existing user suggestions. This reduces the chance of feedback duplication and facilitates the surfacing of top ideas. If an issue or enhancement suggestion doesn't exist, users can add a new one. Then, other customers can upvote the suggestion to help you understand the requests to address with the highest priority.
UserVoice In-App Feedback Channel Integration
UserVoice Contributor Sidebar
The Contributor Sidebar is a UserVoice web browser extension that customer-facing teams can use to relay the feedback they capture while interacting with customers. Instead of needing to send an email or drop a post-it note off on a manager's desk, sales associates and customer-facing reps can submit feedback and ideas about enhancement requests and areas for product improvements into the UserVoice system. The Contributor Sidebar browser extension also allows sales teams to connect the feedback they send to an actual customer, who will receive email updates on the status of his or her enhancement request. The sidebar also keeps customer-facing teams in the loop on new developments and progress so they can communicate news to the customers they interact with.
UserVoice Metrics on Product Improvement Opportunities
UserVoice analyzes and groups incoming feedback into easy-to-understand product improvement suggestions, so development teams can understand the number of customers requesting the same improvements. Through visual metrics, graphs, and charts, UserVoice presents valuable information, such as the revenue represented by the customers making specific enhancement requests and how many users want those improvements. This empowers development teams to prioritize the most valuable improvement opportunities.