Integrate Twilio with Drift

About Twilio

Twilio offers scalable, cloud-based communications for web and mobile apps. This includes the ability for companies to call, SMS, chat, or video conference without having to create a communications infrastructure on their own. Further, Twilio can track tasks, evaluate worker performance and availability, and gather event data that can be used to create historical analytics reports.

About Drift

Drift is the world’s first conversation-driven marketing platform. It’s bots work like virtual assistants for your website, connecting your business with leads by starting conversations and scheduling meetings in real-time. This automates and streamlines the sales process, allowing companies to connect with the most qualified leads right away.

Popular Use Cases

Bring all your Twilio data to Amazon Redshift

Load your Twilio data to Google BigQuery

ETL all your Twilio data to Snowflake

Move your Twilio data to MySQL

Bring all your Drift data to Amazon Redshift

Load your Drift data to Google BigQuery

ETL all your Drift data to Snowflake

Move your Drift data to MySQL

Integrate Twilio With Drift Today

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Twilio's End Points

Twilio Tasks

Retrieve data about Twilio tasks that are part of your team’s workflow and filter those tasks using an array of fields including priority, assignment status and name. This data can be gathered from within Twilio or integrated from external sources and added to Twilio’s workflow.

Twilio Events

Track each workspace event that occurs, including things like the creation of a new Twilio task, a worker being assigned to a task or a change in a worker’s activity status. You can use this data to both generate current analytics and store historical record data for future use.

Twilio Workers

Get data about your workers, including their activity, availability and relevant skills. This will help you both assign your workers the tasks that are most suited to their skill sets and ensure that those tasks are only assigned when workers are ready to tackle them.

Twilio Activities

Monitor a worker’s Twilio activity status and use it to determine whether or not to assign an open task to a specific worker.

Drift's End Points

Drift Contacts

Convert leads and close deals with user-friendly, seamless communication experiences. Then, use this to grow your contact lists and create more targeted, effective marketing material.

Drift Conversations & Messages

Use the conversation tools to avoid forms and follow-ups so that you can connect your business with the best leads in real-time. Then, integrate with other customer support, sales, and marketing tools to streamline your communication and improve long-term customer retention.

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Integrates With

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8x8
AdRoll
Aftership
Airtable
Amazon Aurora
Amazon Kinesis
Amazon RDS
Amazon Redshift
Amazon S3
Amplitude
AppsFlyer
Asana
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AskNicely
Atlassian
Autopilot
Base CRM
Basecamp
BigCommerce
Bill.com
Bing Ads
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Box
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Braintree
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Branch
Buffer
CallRail
Campaign Monitor
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Cassandra
ChartMogul
Chartio
Clearbit
CleverTap
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Contentful
Cratejoy
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Crunchbase
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Customer.io
Delighted
Domo
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Dundas BI
Elasticsearch
Eloqua
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Freshdesk
Fullstory
GitHub
GitLab
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Google Analytics
Google BigQuery
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Google Cloud Spanner
Google Cloud Storage
Google Drive
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Google My Business
Google Sheets
HDFS
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Harvest
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Heroku Postgres
HubSpot
Intercom
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Loggly
Looker
Magento
MailChimp
Mailgun
MariaDB
Marketo
MemSQL
Microsoft Azure Blob Storage
Microsoft Azure SQL Database
Microsoft SQL Server (MS SQL)
Mixpanel
Mode
MongoDB
MongoDB Atlas
MySQL
NetSuite
Oracle
Oracle Responsys
Outbrain
Papertrail
Pendo
Periscope Data
Pinterest
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PostgreSQL
QlikView
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