Integrate Twilio with GetFeedback
Twilio offers scalable, cloud-based communications for web and mobile apps. This includes the ability for companies to call, SMS, chat, or video conference without having to create a communications infrastructure on their own. Further, Twilio can track tasks, evaluate worker performance and availability, and gather event data that can be used to create historical analytics reports.
GetFeedback is an easy-to-use survey software designed to improve response rates and provide businesses with real-time, actionable insights. Surveys are easy to create, branded, and completely customizable, so you can get personalized, effective feedback no matter what.
Popular Use Cases
Bring all your Twilio data to Amazon Redshift
Load your Twilio data to Google BigQuery
ETL all your Twilio data to Snowflake
Move your Twilio data to MySQL
Bring all your GetFeedback data to Amazon Redshift
Load your GetFeedback data to Google BigQuery
ETL all your GetFeedback data to Snowflake
Move your GetFeedback data to MySQL
Integrate Twilio With GetFeedback Today
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Twilio's End Points
Retrieve data about Twilio tasks that are part of your team’s workflow and filter those tasks using an array of fields including priority, assignment status and name. This data can be gathered from within Twilio or integrated from external sources and added to Twilio’s workflow.
Track each workspace event that occurs, including things like the creation of a new Twilio task, a worker being assigned to a task or a change in a worker’s activity status. You can use this data to both generate current analytics and store historical record data for future use.
Get data about your workers, including their activity, availability and relevant skills. This will help you both assign your workers the tasks that are most suited to their skill sets and ensure that those tasks are only assigned when workers are ready to tackle them.
Monitor a worker’s Twilio activity status and use it to determine whether or not to assign an open task to a specific worker.
GetFeedback's End Points
Track the data associated with your GetFeedback survey responses, including customer answers, the time it took them to respond, and more. Use this analytic data to improve your strategies and connect with your users.