Connect Twilio to Google Cloud SQL for PostgreSQL

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Twilio
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Google Cloud SQL for PostgreSQL
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About Twilio

Twilio offers scalable, cloud-based communications for web and mobile apps. This includes the ability for companies to call, SMS, chat, or video conference without having to create a communications infrastructure on their own. Further, Twilio can track tasks, evaluate worker performance and availability, and gather event data that can be used to create historical analytics reports.

About Google Cloud SQL for PostgreSQL

Google Cloud SQL for PostgreSQL is a fully-managed database service that makes it easy to set up, maintain, manage, and administer your relational PostgreSQL databases in the cloud.

Popular Use Cases

Bring all your Twilio data to Amazon Redshift

Load your Twilio data to Google BigQuery

ETL all your Twilio data to Snowflake

Move your Twilio data to MySQL

Twilio's End Points

Twilio Tasks
Retrieve data about Twilio tasks that are part of your team’s workflow and filter those tasks using an array of fields including priority, assignment status and name. This data can be gathered from within Twilio or integrated from external sources and added to Twilio’s workflow.
Twilio Events
Track each workspace event that occurs, including things like the creation of a new Twilio task, a worker being assigned to a task or a change in a worker’s activity status. You can use this data to both generate current analytics and store historical record data for future use.
Twilio Workers
Get data about your workers, including their activity, availability and relevant skills. This will help you both assign your workers the tasks that are most suited to their skill sets and ensure that those tasks are only assigned when workers are ready to tackle them.
Twilio Activities
Monitor a worker’s Twilio activity status and use it to determine whether or not to assign an open task to a specific worker.

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