Integrate Xero with LiveAgent
Xero is an online accounting software that allows small businesses to take complete control over their cash flow and their finances. Use Xero’s time-saving tools to process invoices, manage your bills and expenses, reconcile transactions, and run your business on the go.
LiveAgent help desk software organizes and streamlines your customer support data, allowing you to stay closer to your customers and answer their questions faster. In the long term, this increases overall customer satisfaction and brand loyalty, allowing businesses to build and maintain strong, lasting customer relationships.
Popular Use Cases
Bring all your Xero data to Amazon Redshift
Load your Xero data to Google BigQuery
ETL all your Xero data to Snowflake
Move your Xero data to MySQL
Bring all your LiveAgent data to Amazon Redshift
Load your LiveAgent data to Google BigQuery
ETL all your LiveAgent data to Snowflake
Move your LiveAgent data to MySQL
Integrate Xero With LiveAgent Today
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Xero's End Points
Retrieve, add, update, or attach files to contacts in a Xero organization. Then, enrich and integrate this data to get accurate insights and send targeted communication.
Take full control of your financial accounts: attach files, archive accounts, update details, delete accounts, and more. Use this information to get a well-rounded understanding of your financial standing and make any necessary strategic improvements.
Add, update, retrieve or delete both tracked and untracked items in your inventory. This will give you a better idea of what’s selling, what’s not, and where you should take your business.
Create, update, delete, void, and retrieve sales invoices or purchase bills. Monitor this data and use it to gain a clearer view of your expected revenue gains and losses. This, in turn, will help you to run accurate predictive analyses.
Retrieve, delete, add, or update draft expense claim receipts. Monitor this information to take full control over your transactional information.
Refund credit notes, reverse a payment, apply payments to approved AR and AP invoices, and refund prepayments and overpayments. Then, use your payment data to track how much you are making from specific customers or during specific time periods. This will allow you to hone your marketing efforts and score leads more effectively.
Review your most commonly viewed reports in Xero, and use data to improve your efficiency and gain actionable insight.
LiveAgent's End Points
You can add each contact into a company to better understand an organization’s customer satisfaction and keep track of what each company is requesting as a whole.
Agents can both provide support services and supervise the LiveAgent system. Key tools - like agent performance reports, agent ranking, and gamification - help improve agent morale and efficiency over time.
Add tags on your tickets to group them together by topic or to differentiate important customers. Then, use these tags to easily sort and filter through your tickets for faster response times and increased satisfaction.
Every time someone contacts you, a new contact is created in LiveAgent. You can then read information about your customers - including basic contact info, language preferences, and any customer data captured in user fields - and use this information to inform and improve interactions.
LiveAgent has built-in chat and features like ticket merging and GIFs in tickets that make conversations more efficient, useful, and effective.