Integrate Zendesk to Google Drive
Zendesk is a CRM platform focused on creating a better, more personalized service experience for your customers by providing targeted support based on their specific needs. Zendesk can also organize valuable customer data - including user information, customer service history, and support tickets - and store that data in one place for you to access at any time.
Integrate Zendesk to Google Drive
Popular Use Cases
Xplenty can extract any data that you need from Zendesk. Here are some of our most popular use cases:
Store data about all of your users - including customers, support agents, and administrators - and track the interactions that they have using Zendesk. Use this data to address common issues and create a better overall user experience.
Sort your customers into organizations either manually or based on their email address. This can help you better understand your customers’ needs and more accurately assign support team members to them.
Create support tickets from a range of sources, including email, social media, and other customers support interactions. Use these tickets to track customer usage trends, which will guide your support system moving forward.
Monitor group composition, group availability, and the kinds of support queries that specific groups are tackling and use that data to increase the efficiency of your support workflow.
IT Manager, RoyalTech
Xplenty automates pulling together our data, whether on-prem or in the cloud, into a central location. It has allowed us to leverage new analytical tools to understand our business better and to eliminate a lot of manual, time consuming reporting.
Why We Like Google Drive
Anyone on your team can access and edit shared files. This allows multiple users to work on a single document for faster, more efficient collaboration.
Worldwide File Access
With Google Drive, you can create and edit documents, spreadsheets, powerpoints and more online. You can then access these files on any computer or on your mobile device.
Your progress is saved automatically as you go and users can restore previous versions of their documents or view revisions to track relevant progress and changes.
Why Our Customers Choose Xplenty
We take ownership of your data pipelines. That means that our platform will ensure that your data continues to flow and that your pipelines won’t break - and, if they do break, it’s our problem, not yours. So rest easy knowing that Xplenty has got you covered.
Xplenty offers you full flexibility when it comes to how much control you have over the process of data integration. That means that you choose exactly what data will be delivered, how it’s going to be delivered, and when.
Ease of Use
You don’t have to be tech-savvy to use Xplenty. There’s no code, no engineering and no need to worry about messing up your data delivery.
Data integration used to be the domain of IT, data developers and BI. Xplenty changes all of this, allowing every team within a company - marketing, sales, product, finance, HR, etc. - to use the platform to power their analytics and gain important business insights.
Xplenty and Google Drive
Google Drive allows you to create, store and access lots of powerful information. Integrating this information with Xplenty can make it even more useful to your business, allowing you to get the full picture and draw key insights into the effectiveness of your efforts.