Integrate Intercom with MongoDB Atlas

About Intercom

Intercom is a powerful set of tools for better managing your company’s customer support system. It includes a help center with a feedback system, which you can use to focus future articles on the growing needs of your customers, and it also provides a robust conversation system that allows you to assign support teams to customers based on specific criteria (about the customer or discussion topic), rather than just based on availability. Intercom is designed to create a more effective customer support network by specifically tracking and targeting your customers’ needs.

About MongoDB Atlas

MongoDB Atlas is a cloud database service for applications that works with Amazon AWS, Microsoft Azure, and Google Cloud Platform. The database service seeks to comply with the most stringent data security and privacy standards while offering a reliable suite of drivers, tools, and integrations. By automating numerous database management tasks, MongoDB Atlas helps developers build apps faster with less human error.

Popular Use Cases

Bring all your Intercom data to Amazon Redshift

Load your Intercom data to Google BigQuery

ETL all your Intercom data to Snowflake

Move your Intercom data to MySQL

Integrate Intercom With MongoDB Atlas Today

Free 7-day trial. Easy setup. Cancel any time.

Intercom's End Points

Intercom Conversations

Track the content of conversations and who is involved in them. This can be used to generate data about which topics customers are most concerned with so that you can further focus your support efforts accordingly.

Intercom Tags

Sort specific groups of users and companies that you are communicating with by creating an easily searchable tag that permeates all of your intercom databases, and you can use that tag to integrate other data about those groups throughout intercom.

Intercom Users

Collect valuable customer data for your CRM, including basic contact info such as name, email address, and phone number but also more specific data, such as when they signed up, last signed in, and the tags associated with them.

Intercom Companies

Track the progress of your business relationship with companies (including a list of their users). Use that data to monitor how well your support network is meeting a company’s needs and how much of your overall revenue comes from each of the companies that are interacting with your business via intercom.

Intercom Segments

Automatically categorize users based on set criteria. Then Intercom can assign support teams based on that criteria, which allows you to more easily match customers with the support team members that can best assist them.

MongoDB Atlas's End Points

MongoDB Atlas Automated Features

The automated security features included in MongoDB Atlas let you monitor who has access to your data while securing your information against unwanted intrusions. Also, due to the platform's automation of mundane operational tasks — like provisioning and configuration, patching and upgrades, monitoring and alerts, advanced security automation, and disaster recovery — you don't have to be a data science expert to set up and run your databases.

MongoDB Advanced Security Automation

MongoDB Atlas provides a variety of database security layers including advanced access control, IP whitelists, in-flight data encryption through TLS/SSL, optional encryption of your file system, and network isolation through Amazon VPCs and VPC Peering.

MongoDB Atlas Built-In Replication

MongoDB Atlas offers multiple servers to provide 'always-on' availability. Even if your primary master goes down, multiple backups ensure that your system is always up and running.

MongoDB Atlas Backups and Time-Machine Recovery

The advanced backup and recovery features for MongoDB Atlas guard against data corruption. Whether the threat is from hackers or a team member's innocent mistake, you can rest easy knowing that, after a catastrophic, event you'll have a backup copy to recover your system from a specific time in the past.

MongoDB Atlas Detailed Statistics and Monitoring

MongoDB Atlas provides detailed information and statistics about your database systems. By organizing this information in numerous ways, the platform helps you understand when important changes or upgrades to your system may be necessary. Moreover, if it's time to make changes, you can provision new server instances in a flash.

MongoDB Atlas Automated Patches and Upgrades

Whether it's a new technology upgrade to improve database efficiency or a security patch to protect against a new security threat, MongoDB Atlas automatically upgrades or lets you upgrade with a single click, so you can take advantage of features as soon as they're available. Upgrades happen in a matter of minutes without any downtime required.

MongoDB Atlas Customizable Database Tools

MongoDB Atlas includes a suite of tools that allow you to select your regions, billing options, and more — allowing you to customize server instances to your desired specifications.

MongoDB Atlas Scalability

MongoDB Atlas scales up and down — or scales out horizontally through automatic sharding — according to the needs of your company with zero application downtime. This allows you to grow beyond the limitations of one server without making your application too complex. Moreover, the platform's automatic balancing keeps information equally distributed across multiple replica sets as your data volumes grow, or as your cluster increases or decreases.

See What Xplenty Can Do For You

Free 7-day trial. Easy setup. Cancel any time.

Integrates With

Don't see an integration you need?

Let us know - we can build it for you!

8x8
AdRoll
Aftership
Airtable
Amazon Aurora
Amazon Kinesis
Amazon RDS
Amazon Redshift
Amazon S3
Amplitude
AppsFlyer
Asana
Coming Soon
AskNicely
Atlassian
Autopilot
Base CRM
Basecamp
BigCommerce
Bill.com
Bing Ads
Coming Soon
Box
Coming Soon
Braintree
Coming Soon
Branch
Buffer
CallRail
Campaign Monitor
Coming Soon
Cassandra
ChartMogul
Chartio
Clearbit
CleverTap
Close.io
CloudTrail
Coming Soon
Contentful
Cratejoy
Coming Soon
Crunchbase
Coming Soon
Customer.io
Delighted
Domo
DoubleClick Bid Manager DoubleClick Campaign Manager
Coming Soon
Drift
Coming Soon
Drip
Dundas BI
Elasticsearch
Eloqua
Coming Soon
Eventbrite
Facebook Ads
Freshdesk
Fullstory
GitHub
GitLab
GoToWebinar
GoodData
Google AdWords
Google Analytics
Google BigQuery
Google Cloud SQL for MySQL
Google Cloud SQL for PostgreSQL
Google Cloud Spanner
Google Cloud Storage
Google Drive
Google Hotel Price
Google My Business
Google Sheets
HDFS
Coming Soon
Harvest
Coming Soon
Heap
Help Scout
Heroku Connect
Heroku Postgres
HubSpot
Invoiced
Coming Soon
Iterable
Jaspersoft
Jira
Linkedin
Listrak
LivePerson
Loggly
Looker
Magento
MailChimp
Mailgun
MariaDB
Marketo
MemSQL
Microsoft Azure Blob Storage
Microsoft Azure SQL Database
Microsoft SQL Server (MS SQL)
Mixpanel
Mode
MongoDB
MySQL
NetSuite
Oracle
Oracle Responsys
Outbrain
Papertrail
Pendo
Periscope Data
Pinterest
Pipedrive
PostgreSQL
QlikView
Coming Soon
QuickBooks
RESTful API
Recurly
Revinate
SFTP To Go
Salesforce
Salesforce Pardot
Secure File Transfer Protocol (SFTP)
Segment
SendGrid
ShipStation
Coming Soon
Shippo
Shopify
Slack
Snapchat
Snowflake
Coming Soon
Square
Stamped.io
Stripe
Taboola
Trello
Twilio
UserVoice
Wrike
Xero
Yahoo Gemini
Yotpo
YouTube
Zendesk
Zendesk Chat (formerly Zopim)
Zuora
e-conomic

Popular Articles

How to Modernize Your Company’s IT
READ MORE
The SQL vs NoSQL Difference: MySQL vs MongoDB
READ MORE
What to Consider When Selecting a Data Warehouse for Your Business
READ MORE
Low-Code ETL: What You Need to Know
READ MORE
You’re in Great Company.
Trusted by thousands of users worldwide

Integrate Your Data Today!

Free 7-day trial. Easy setup. Cancel any time.